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Archive for July 28th, 2007

The Foundation of Effective Communication Skills

July 28th, 2007 by admin

 This article explains the basis of communication and how to use that knowledge to develop effective communication skills. The factors involved which prevent effective communication are also explored. by the author John Khu.

What are the important aspects of communication? Communication is the process of sharing information. In a simplistic form information is sent from a sender or encoder to a receiver or decoder.

Communication can be:

1. Verbal communication which requires language. A language is a system of arbitrary signals, such as voice sounds, gestures or written symbols which communicate thoughts or feelings

2. Non verbal communication, which does not need language to exchange ones thoughts. Silence is the best example. In certain contexts, silence can convey its own meaning, e.g. reverence, indifference, emotional coldness, rudeness, thoughtfulness, humility, aggressiveness. Silent communication shows more emotion than verbal. Non verbal communication includes gestures, body language, signs, symbols etc.

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