Effective Communication Skills

What assertive communication is not…

Assertive communication is definately NOT a lifestyle! It’s NOT a guarantee that you will get what you want. It’s definately NOT an acceptable style of communication with everyone, but at least it’s NOT being aggressive.
But it IS about choice

Four behavioural choices

There are, as I see it, four choices you can make about which style of communication you can employ. These types are:

direct aggression: bossy, arrogant, bulldozing, intolerant, opinionated, and overbearing
indirect aggression: sarcastic, deceiving, ambiguous, insinuating, manipulative, and guilt-inducing
submissive: wailing, moaning, helpless, passive, indecisive, and apologetic
assertive: direct, honest, accepting, responsible, and spontaneous

Taken from Assertive communication- 6 Tips for Effective Use
by Lee Hopkins

When you match consumer psychology with effective communication styles you get a powerful combination. Lee Hopkins can show you how to communicate better for better business results. At Hopkins-Business-Communication-Training.com you can find the secrets to communication success.Article Source: http://EzineArticles.com/?expert=Lee_Hopkins