Communication Skills - 1 - Listening Skills
February 3rd, 2008 by admin
While communication is essential to creating and maintaining good relationships, it has to be said that the vast majority of people never get to grips with the skills involved. Its little wonder when you recognize that it’s not something we’re generally taught!
There are, however, many things you can do to make it easier to understand what’s going on and to ensure it’s more likely you’ll enjoy better relationships. Here are a few:
Listen to people - and that means really listening! What often happens in a conversation is that when the other person says something it prompts thoughts in your own mind. You then start developing this thought. You’re bursting to share it with the other person – as soon as THEY stop talking!
Meanwhile, you haven’t been listening to them but formulating what you’re going to say. So - as soon as their mouth stops moving, you jump in. It may not even be a response to what they’ve said because they may have moved on in their conversation, but then how would you know? You haven’t been listening to them - you’ve been listening to your own thoughts.
Chances are you’ve even been unable to contain yourself any longer and you’ve butted in and talked over them. How annoying is it to never be able to finish your sentence or your train of thought?
So let’s look at what a common scenario may be:
Person 1: I’ve had such an awful start to the day. I had a row with Bill at breakfast, and that made me late leaving to take the kids to school. The traffic was heavy so I zipped around the back way and got caught speeding. That made me even later and I’ve got a fine to pay! Then I decided to call in at the supermarket on the way back home, filled a basket, and when I got to the check-out I found I’d forgotten my purse. I was so embarrassed.
Person 2: Oh - I got a speeding ticket a couple of weeks ago. I was….
OR I had a row with Jack last night and…
OR That happened to me once at…
Do these responses show any care or concern for the other person or do they just provide an opportunity for person 2 to talk about her/himself?
Interest is shown by asking questions. If I told you I’ve just been for an interview, got a new car, had a dreadful day, broken up with my partner…. Do you think if you don’t express your concern or ask me any questions that allow me to expand on it I might reasonably feel you don’t care?
Of course, it isn’t enough to just ask questions because that’s what you know you have to do – it needs to come from your genuine interest in and care for people.
A better scenario might be:
Person 1: as before
Person 2: Oh dear, you must be feeling awful? (Pause for response)
OR Will the speeding fine give you problems? (Pause for response)
OR Were the children okay? (Pause for response)
OR I’m sure the people in the supermarket understood – we’ve all done it! (re-assurance.)
So - can you begin to see how conversations can be mis-heard, half-heard and mis-interpreted? Can you see how the other person may feel aggrieved and not listened to? Indeed, have you been on the receiving end of those kinds of conversations?
Exercise:
This exercise is just to get some practice when the subject matter isn’t about anything too important.
Next time you’re with a friend and they talk about something they’ve been doing, somewhere they’ve been, some incident etc. instead of chipping in, start to ask them questions.
For example: they tell you they’ve been to the cinema. Ask them what the film was about, who was in it, did they enjoy it, which cinema was it being shown in, do they go there often etc. etc. Ask them as part of the conversation, don’t make it seem like the third degree, and LISTEN to the responses so you can follow up with further questions.
Perhaps it was an emotional film - see if you can detect different feelings from their voice or manner as they talk about and how they felt about it.
If you’re asked questions during this process, answer them, but go back to putting your focus on your friend.
Show that you are paying attention by nodding your head, having good eye contact, listening without interrupting and asking good questions.
Listen without judgment.
by Maddy Webster
Maddy Webster is the author of ‘Everything You Need To Know About Living A Great Life But Don’t Know Who To Ask’ - Words of Wisdom To Young Adults. http://www.theauthormaddywebster.com
She has worked most of her life in the caring professions - as a youth worker, with people with learning disabilities, with an International NGO, as a counselor, counseling trainer, personal development trainer and mentor. She is a writer, proof reader, copy editor, copy writer, ghost writer, article writer and book reviewer.
Article Source: http://EzineArticles.com/?expert=Maddy_Webster
Category: Effective Communication Skills | No Comments »
Assertive Communication: 20 Helpful Tips
January 31st, 2008 by admin
Most of us know that assertiveness will get you further in life than being passive or aggressive. But few of us were actually taught how to be assertive. Here are some helpful tips.
1. Choose the right time. Imagine you’re dashing down the hall on your way to a meeting. Lisa passes by. You call out, “Can you have the Microsoft project out by Tuesday?” Because you haven’t scheduled a special time to bring up the issue, Lisa has no reason to think your request deserves high priority.
2. Choose the right place. Discuss important issues in a private, neutral location.
3. Be direct. For example, “Lisa, I would like you to work overtime on the Microsoft project.” Whether or not Lisa likes your request, she respects you for your directness.
4. Say “I,” not “we.” Instead of saying, “We need the project by Tuesday,” say, “I would like you to finish the project by Tuesday.”
5. Be specific. Instead of, “Put a rush on the Microsoft project,” say, “I would like the Microsoft project finished and on Joe’s desk by 9:00 Tuesday morning.”
6. Use body language to emphasize your words. “Lisa, I need that report Tuesday morning,” is an assertive statement. But if you mumble this statement while staring at the floor, you undermine your message.
7. Confirm your request. Ask your staff to take notes at meetings. At the end of each meeting, ask your group to repeat back the specifics that were agreed upon. This minimizes miscommunication.
8. Stand up for yourself. Don’t allow others to take advantage of you; insist on being treated fairly. Here are a few examples: “I was here first,” “I’d like more coffee, please,” “Excuse me, but I have another appointment,” “Please turn down the radio,” or “This steak is well done, but I asked for medium rare.”
9. Learn to be friendly with people you would like to know better. Do not avoid people because you don’t know what to say. Smile at people. Convey that you are happy to see them.
10. Express your opinions honestly. When you disagree with someone, do not pretend to agree. When you are asked to do something unreasonable, ask for an explanation.
11. Share your experiences and opinions. When you have done something worthwhile, let others know about it.
12. Learn to accept kind words. When someone compliments you, say, “Thank you.”
13. Maintain eye contact when you are in a conversation.
14. Don’t get personal. When expressing annoyance or criticism, comment on the person’s behavior rather than attacking the person. For example: “Please don’t talk to me that way,” rather than, “What kind of jerk are you?”
15. Use “I” statements when commenting on another’s behavior. For example: “When you cancel social arrangements at the last minute, it’s extremely inconvenient and I feel really annoyed.”
16. State what you want. If appropriate, ask for another behavior. (“I think we’d better sit down and try to figure out how we can make plans together and cut down on this kind of problem.”)
17. Look for good examples. Pay attention to assertive people and model your behavior after theirs.
18. Start slowly. Express your assertiveness in low-anxiety situations at first; don’t leap into a highly emotional situation until you have more confidence. Most people don’t learn new skills overnight.
19. Reward yourself each time you push yourself to formulate an assertive response. Do this regardless of the response from the other person.
20. Don’t put yourself down when you behave passively or aggressively. Instead, identify where you went off course and learn how to improve.
by Garrett Coan
Garrett Coan is a professional therapist, coach, and pscyhotherapist. His two New Jersey office locations are accessible to individuals who reside in Bergen County, Rockland County, Essex County, Passaic County and Manhattan. He also offers online and telephone counseling services. He can be accessed through http://www.creativecounselors.com or at 201-303-4303.
Article Source: http://EzineArticles.com/?expert=Garrett_Coan
Category: Effective Communication Skills | No Comments »
Assertive Communication
January 25th, 2008 by admin
One of the most common areas for development that arises when coaching executives is the need for more assertiveness. The problem is that “assertive” is often confused with “aggressive” or dictatorial.
Those that subscribe to an aggressive style to produce results may well deliver the goods in the short term. However, over the long term, team members will feel disrespected, become demoralized and look for opportunities outside the organisation. The longer term outcome is a steady decline in results as attrition rates climb, which also affects members of related departments as they see their colleagues being victims of aggressive or bullying behaviour. Such behaviour is a common career derailer, particularly for those in senior positions or those who are highly ambitious.
At the other end of the spectrum are passive managers. Managers who fail to assert themselves have a similar, negative impact on morale and productivity. Passive managers can be indecisive, poor mentors, uninspiring and equally as damaging as Mr. Aggressive. Team members working for a passive manager may find it hard to gain support for their ideas and initiatives, be uncertain about where their focus should be and concerned about the ability of their manager to represent their needs and concerns at senior level.
Assertive managers are able to lead, direct and motivate without the need to bang the table, play the dictator or criticize their direct reports. Some managers however, hesitate to embrace assertiveness because they mistakenly equate it to aggressive behaviour. Assertiveness and aggression are two entirely different things. Whilst aggression is emotional and counter-productive, assertiveness is all about clarity of communication and intent. An assertive statement or request has five key elements:
1/ It is not open to misinterpretation.
2/ There is absolute clarity of what the speaker requires from the listener.
3/ It is free of negative or aggressive emotion.
4/ Body language is congruent with the spoken words.
5/ Words used and body language show respect to the receiver.
As well as enabling a manager to give clear, unequivocal direction and leadership, assertiveness has an important role to play in giving positive motivational messages to team members. Compare the following two statements:
“Jim, well done on the ABC company project”.
“Jim, I’m really impressed with the way you concluded the ABC project. Your powers of diplomacy at senior level with the customer where exemplary. Well done”.
Which one will have the greater impact on Jim? The first statement is congratulatory but is more of a throw away comment. It is praise and therefore somewhat motivational, but look at the power of the second statement. It conveys a greater level of appreciation but more than that, also points out a particular skill that Jim has demonstrated. Does Jim know exactly what he excelled at by the second statement? What skill is Jim going to focus on developing further? How much confidence will he have in his powers of diplomacy the next time he is put in critical situation with a customer? This is an example of the positive, motivational power of assertive communication.
On the other side of the coin, managers sometimes need to correct team members’ errors or tackle poor performance. Assertive communication is key in giving constructive feedback to improve performance and provide direction. Consider the two following statements:
“Bob, that report you produced was just a load of waffle. It’s no use to me. Do it again”.
“Bob, the report you produced needs more facts and statistics to be impactful. I would like you to redo it split into three chapters, history of the business to date, current situation and projections up to 2008. Include graphs of revenue and profit in each chapter. I need it to be completed by next Friday. I hope everything is clear but if not, please let me know?”
The first statement merely tells Bob he’s done a bad job and has not met expectations. It tells him nothing about what needs to be done to correct his error. The second statement points out exactly what has gone wrong, what needs to be done and how to put things right. Which statement is the more respectful towards Bob? Which statement is going to help Bob with report writing in the future?
Another situation where assertiveness is essential is the ability to say “no” to requests from colleagues. A frequent complaint from my clients is that they are constantly interrupted by people wandering into their office and wanting time to discuss an issue there and then. Typically they react in one of two ways. One is to say, in an impatient tone of voice, “I’m sorry I’m up to my eyes here. No time. It will have to wait”. [Aggressive]. The other approach is to say, “OK. What’s the problem?” [Passive] In the first instance the person wanting attention goes away feeling that they are unimportant and somewhat offended by the unconditional rejection. In the second, the manager relents and is diverted from the task they were focused on, ending up with impromptu discussions that steal time from priority work.
The assertive manager handles interruptions by saying, “I have some priority tasks I need to deal with right now and I should be finished by lunchtime. If you come back at 2pm we’ll shut the door and you’ll have my full attention. Is that OK?” The assertive response shuts down the interruption but at the same time shows respect for the individual and the issue they want to discuss. Of course, the response that comes back might be, “But it will only take a minute.” The assertive repost is to restate the initial invitation to come back at 2pm making sure that tone and expression match the positive intention of the words.
Body language is also an important component of assertiveness. As any seminar on communication skills will tell you, 70%+ of what people receive from our messages is through body language. In assertive communication both verbal and body language must match to be effective. Keep in mind the following when it comes to assertive body language:
•Friendly facial expression to show respect to the listener. [But be careful not to smile widely when dealing with a serious situation.]
•Maintain eye contact to show that you are actively listening to the other person.
•Adopt a relaxed but upright stance when making your assertive statement.
•Keep your hands in an open position, arms not crossed nor hands clasped in front of you conveying a defensive or apologetic signal.
Whether you are communicating up the hierarchy, downwards or with peers in the organisation, assertiveness in appropriate situations will win you friends and supporters. With practice and when used wisely, assertive behaviour can motivate, reduce communication errors, save time and make for a happier and more productive working environment.
by Dennis Heath
An original article by Dennis Heath, Managing Director of WayAhead Leadership Solutions Pte Ltd, first published in June 2006. The WayAhead web site can be found at: http://www.wayahead.com.sg
Article Source: http://EzineArticles.com/?expert=Dennis_Heath
Category: Effective Communication Skills | No Comments »
Self Improvement With Conversational Hypnosis
January 17th, 2008 by admin
Positive change with hypnosis is something that is literally guaranteed. Hypnosis is a highly effective method of transforming a person’s internal dialogue so that they find it easy to eliminate bad habits, or enforce new constructive ones. Hypnosis is a revolutionary approach that can help just about anyone to reach their potential.
To create a positive change with hypnosis is quite simple. Their internal talk just has to be altered from their current state, to a more affirmative state, which can be done with a hypnotist or with self hypnosis cds which can also be very successful. This positive change hypnosis is done from the subconscious level of thought and is embedded into the root of the thoughts that are disempowering us, to literally change every thought branching off – thus making us more effective in whatever area we desire.
Category: Effective Communication Skills | No Comments »
NLP Training Courses - Learn How to perform NLP techniques?
January 17th, 2008 by admin
Neuro Linguistic Programming or NLP has made its recognition in almost every human sector including the education, business, law and sports. NLP is another form of psychotherapy and psychotherapists around the world are considering these techniques highly valuable. They use these techniques to solve the problems of the people who come to them to change or fix some area of their lives modifying their internal language to reprogram their internal system.
The meta-model NLP method consists of specifying questions or language patterns designed to challenge and expand them limits to a person’s model of the world. This involves processes of detecting the distortion, deletions and generalizations from the understanding of the patient. The NLP method tries to find out the reasons behind patient’s condition and then to modify the meaning of the event.
To see how and where NLP can be applicable, let’s look at an instance of a person with post traumatic disorder. This person might have a question why some incident has happen to him only. A psychotherapist will find out what is the understanding of the event in patients mind, then employ the NLP method to alter the meaning of the event so that is something more logical and manageable to the patient.
Anyone who is interested in helping others should employ NLP techniques into their own life. Knowing these techniques will be useful in your life to guide someone who’s confused and in need of someone who can show him the proper way. Also NLP plays an important role in schools, for building relationship, in jobs and career building. To gain NLP training you can join NLP training courses run by accredited training centers. If you want to do detailed study of NLP, an NLP Practitioner Course training will be ideal for you. With Neuro Linguistic Programming you will have the opportunity to work on your own self-development. You will learn that there is no limit to what you can do with your life.
Category: Communication, Effective Communication Skills | No Comments »
Communication Skills
December 30th, 2007 by admin
This article looks at what communication skills are, and how to develop effective communication skills
Polishing Your Communication Skills
When we look around us, we can easily evaluate that every one is communicating with each others in different forms. There are certain forms of communication, without which, transferring message is not possible among us. Think for a while, how it sounds without having communication. Although gestures are the part of communication, which never uses verbal expression, but the formal means of expression in all the aspect of expressions is Communication.
Category: Effective Communication Skills | No Comments »
Three Skills to Improve Conversation
November 26th, 2007 by admin
pause before replying. A short pause, of three to five seconds, is a very classy
thing to do in a conversation. When you pause, you accomplish three goals
simultaneously.
One key to becoming a great conversationalist is to pause before replying. A
short pause, of three to five seconds, is a very classy thing to do in a
conversation. When you pause, you accomplish three goals simultaneously.
The Benefits of Pausing
First, you avoid running the risk
of interrupting if the other person is just catching his or her breath before
continuing. Second, you show the other person that you are giving careful
consideration to his or her words by not jumping in with your own comments at
the earliest opportunity. The third benefit of pausing is that you will actually
hear the other person better. His or her words will soak into a deeper level of
your mind and you will understand what he or she is saying with greater clarity.
By pausing, you mark yourself as a brilliant conversationalist.
Ask Questions
Another way to become a great
conversationalist is to question for clarification. Never assume that you
understand what the person is saying or trying to say. Instead, ask, “How do you
mean, exactly?”
This is the most powerful question I’ve ever learned for controlling a
conversation. It is almost impossible not to answer. When you ask, “How do you
mean?” the other person cannot stop himself or herself from answering more
extensively. You can then follow up with other open-ended questions and keep the
conversation rolling along.
Paraphrase the Speaker’s Words
The third way to become a
great conversationalist is to paraphrase the speaker’s words in your own words.
After you’ve nodded and smiled, you can then say, “Let me see if I’ve got this
right. What you’re saying is . . .”
Demonstrate Attentiveness
By paraphrasing the speaker’s
words, you demonstrate in no uncertain terms that you are genuinely paying
attention and making every effort to understand his or her thoughts or feelings.
And the wonderful thing is, when you practice effective listening, other people
will begin to find you fascinating. They will want to be around you. They will
feel relaxed and happy in your presence.
listening Builds Trust
The reason why listening is such a
powerful tool in developing the art and skill of conversation is because
listening builds trust. The more you listen to another person, the more he or
she trusts you and believes in you.
Listening also builds self-esteem. When you listen attentively to another
person, his or her self-esteem will naturally increase.
Listening Develops Discipline
Finally, listening builds
self-discipline in the listener. Because your mind can process words at 500-600
words per minute, and we can only talk at about 150 words per minute, it takes a
real effort to keep your attention focused on another person’s words. If you do
not practice self-discipline in conversation, your mind will wander in a hundred
different directions. The more you work at paying close attention to what the
other person is saying, the more self-disciplined you will become. In other
words, by learning to listen well, you actually develop your own character and
your own personality.
Action Exercises
Here are two things you can do
immediately to put these ideas into action.
First, make a habit of pausing before replying in any conversation or
discussion. You will be amazed at how powerful this technique really is.
Second, continually ask, “How do you mean?” in response to anything that is
not perfectly clear. This gives you even more time to listen
well.
by Brian Tracy
About Brian Tracy: Brian Tracy is the most listened to audio author on personal and business success in the world today. His fast-moving talks and seminars on leadership, sales, managerial effectiveness and business strategy are loaded with powerful, proven ideas and strategies that people can immediately apply to get better results in every area. Join Brian’s Free Email Newsletters. Copyright © 2001 Brian Tracy International. All Rights Reserved. www.briantracy.com
Category: Effective Communication Skills | No Comments »
Interpersonal Communication And Conflict Management Skills For Managing Employee Relations
November 23rd, 2007 by admin
Conflict is inevitable, but it can be reduced and turned into something
positive. The interpersonal conflicts we experience on a daily basis at both
from the large organizations to a tiny corporation. Conflict shifts people’s
focus away from work and the basic goals of the team,
department and organization. It negatively impacts productivity, morale and
ultimately the results. The most important skills needed for managing employee
relations are interpersonal communications and conflict management skills.
Interpersonal communication skills is the foundation for
making the hostile work environment and it allows the supervisor or manager an
opportunity to build a good relationships with the overall workgroup. In an
organization peoples are required to work with a group. Because of cultural
differences among the team member a tremendous amount of interaction is
required. Interpersonal skills can help to create the right
workplace climate reducing disruptive behavior. Also supervisors and leaders
should respect their employees to accomplish a goal. Interpersonal communication
has many dimensions. Interaction with other people allows individuals the
opportunity to develop and enhance their own ideas and share valuable
information with the others. Through the proper perception of the interaction
employee can find solutions to improve their organizational effectiveness.
Interpersonal skills develop good employee relations with the workforce through
visual and verbal imagery making employee more satisfied and fulfilled.
No one likes to deal with conflict, but the truth of the
matter is that we must. Problems that aren’t dealt with tend to become septic
and spread into other areas and relationships. Conflict Management
Skills can help in resolving employee relations issues quickly and more
effectively, and can create greater satisfaction with the workgroup. Surveys
show that managers now spend about 20 percent of their time on conflict
resolution. And, as employees are asked to communicate with a greater variety of
people, they need their own conflict management skills. Most of us are less
skilled at handling conflict than we should be. Although studies show that a
negotiating behavior is usually the best response to a conflict situation.
When in conflict people have five basic conflict handling positions:
- Avoiding
- Accommodating
- Competing
- Compromising
- Collaborating
Disordered management style and issues exacerbate the conflict because the
communication gets distorted and people become frustrated in a workgroup.
Managers should always address up difficult situation and speak up.
Effective listening skills convey information properly.
Listening what the person says, and responding to the conversation on a positive
way reduces workplace conflict. Conflict of any type creates some type of
emotions such as anger, frustration, and sorrow. Managing these emotions through
respect and careful manner can establish a good relationship with the workplace.
With all these techniques improve your conflict-management skills that will go a
long way in fostering positive employee relations with a workforce.
by Sara Jones
Conflict is inevitable, but it can be reduced and turned into something positive. The interpersonal conflicts we experience on a daily basis at both from the large organizations to a tiny corporation. Conflict shifts people’s focus away from work and the basic goals of the team, department and organization. It negatively impacts productivity, morale and ultimately the results. The most important skills needed for managing employee relations are interpersonal communications and conflict management skills.
Interpersonal communication skills is the foundation for making the hostile work environment and it allows the supervisor or manager an opportunity to build a good relationships with the overall workgroup. In an organization peoples are required to work with a group. Because of cultural differences among the team member a tremendous amount of interaction is required. Interpersonal skills can help to create the right workplace climate reducing disruptive behavior. Also supervisors and leaders should respect their employees to accomplish a goal. Interpersonal communication has many dimensions. Interaction with other people allows individuals the opportunity to develop and enhance their own ideas and share valuable information with the others. Through the proper perception of the interaction employee can find solutions to improve their organizational effectiveness. Interpersonal skills develop good employee relations with the workforce through visual and verbal imagery making employee more satisfied and fulfilled.
No one likes to deal with conflict, but the truth of the matter is that we must. Problems that aren’t dealt with tend to become septic and spread into other areas and relationships. Conflict Management Skills can help in resolving employee relations issues quickly and more effectively, and can create greater satisfaction with the workgroup. Surveys show that managers now spend about 20 percent of their time on conflict resolution. And, as employees are asked to communicate with a greater variety of people, they need their own conflict management skills. Most of us are less skilled at handling conflict than we should be. Although studies show that a negotiating behavior is usually the best response to a conflict situation.
When in conflict people have five basic conflict handling positions:
- Avoiding
- Accommodating
- Competing
- Compromising
- Collaborating
Disordered management style and issues exacerbate the conflict because the communication gets distorted and people become frustrated in a workgroup. Managers should always address up difficult situation and speak up. Effective listening skills convey information properly. Listening what the person says, and responding to the conversation on a positive way reduces workplace conflict. Conflict of any type creates some type of emotions such as anger, frustration, and sorrow. Managing these emotions through respect and careful manner can establish a good relationship with the workplace. With all these techniques improve your conflict-management skills that will go a long way in fostering positive employee relations with a workforce.
Category: Effective Communication Skills | No Comments »
Family Meetings: Parents Help Your Kids Discuss with This Special Formula
October 26th, 2007 by admin
Do sarcasm, put-downs, and pouting keep you from holding Family Meetings? Do you want your kids to speak up, to listen, and to be respectful? Do you want them to become people of character?
In his book, Character Is Destiny, Senator John McCain said, “It is your character alone, that will make your life happy or unhappy-and you choose it.” Parents, if you want your children to be happy, help them to choose character. The Family Meeting is an excellent tool to help them make that choice.
Perhaps, like other parents, you fear the battles that could occur during family meetings. Maybe you don’t know how to teach your kids the skills they need. If so, this special Communication Formula is for you. It’s as easy as one, two, three.
Communication Formula:
1. When you…..(Be specific about a behavior.)
2. I feel….(Name a feeling like mad, upset, and angry.)
3. I want you to…..(Give a specific positive behavior.)
Use this communication formula with your kids and have them practice it with each other. Here are three examples.
1st Example(by an older sister)
1. Victor, when you’re sarcastic with me,
2. I feel mad.
3. I want you to talk to me in a nicer voice.
2nd Example (by a parent)
1. Gretta, when you pout if I don’t buy you a toy,
2. I feel upset with you.
3. I want you to take a “No” nicely and say, “OK Mom.”
3rd Example (by a younger brother)
1. Bubba, when you hit me and call me names,
2. I feel angry.
3. I want you to talk nicely and play fair with me.
At a time outside the Family Meeting, talk to your kids about this special formula. Post it on the refrigerator. When one is being sarcastic use the formula. When the other is pouting use the formula. When another is using put-downs use the formula. Teach them to use the formula too.
Practice! Practice! Practice!
When you hold Family Meetings the formula will be ready to use. You won’t have to worry about your kids fighting with each other because they’ll have this Communication Formula to use. They’ll be expressing themselves effectively and
building character too.
by Jean Tracy. MSS
Jean Tracy, MSS, Edmonds, WA, USA
Subscribe to Jean’s Free Award Winning Newsletter, Tips and Tools for Character Builders at
http://KidsDiscuss.com.
BestEzines.com rates over
101,000 newsletters. Jean’s newsletter is rated as one of the top ten parenting newsletters! You’ll also find her new book, Character Building with the Family Meeting Diary at http://www.KidsDiscuss.com.
Category: Effective Communication Skills | No Comments »
How to Communicate Effectively at a Job Interview
October 17th, 2007 by admin
Effective communication skills For The Job Interview
Your communication skills are one of the areas that an employer is looking at on the job interview. Many people will go into a job interview and say to the employer, “I have excellent communication skills.” But, if your interview suggests otherwise, then you’re just blowing hot air.
Category: Effective Communication Skills | No Comments »
Posts
